Customer service in an instant : 60 ways to win customers and keep them coming back /

Bailey, Keith, 1945-

Customer service in an instant : 60 ways to win customers and keep them coming back / Keith Bailey and Karen Leland - Franklin Lakes, N. J. : Career Press, 2008 - 159 p. : ill. ; 21 cm.

9781601630131 RM42.44


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