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Information technology governance and service management : frameworks and adaptations /

Information technology governance and service management : frameworks and adaptations / Aileen Cater-Steel [editor] - Hershey : Information Science Reference, 2009 - xxiii, 495 p. : ill. ; 29 cm.

Compilation of references : p . 443-482

ISBN: 9781605660080 RM666.90

Subjects--Topical Terms:
Information technology--Management

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Information technology governance and service management : frameworks and adaptations /

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