The relationship of service quality, consumer decision factors and brand equity /

Ladda Vatjanasaregagul

The relationship of service quality, consumer decision factors and brand equity / Ladda Vatjanasaregagul - Florida : Nova Southeastern University, 2007 - 164 p. : ill. ; 21 cm.

Thesis (Doctor of Business Administration) - Nova Southeastern University, 2007

References : p. 165-176


Nova Southeastern University--Dissertations


Customer services--Research
Marketing research
Service industries--Quality control--Thailand
Consumer behavior
Dissertations, Academic--California

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