The relationship of the hotel rating system and service quality : a case study of the'Thailand Hotel Standard' /
Yeamdao Narangajavana
The relationship of the hotel rating system and service quality : a case study of the'Thailand Hotel Standard' / by Yeamdao Narangajavana - Oklahoma : Oklahoma State University, 2007 - 192 p. : ill. ; 21 cm.
Thesis (Ph.D.) - Oklahoma State University, 2007
Bibliography : p. 146-159
Oklahoma State University--Dissertations
Dissertations, Academic--United States
Hotel management--Thailand
The relationship of the hotel rating system and service quality : a case study of the'Thailand Hotel Standard' / by Yeamdao Narangajavana - Oklahoma : Oklahoma State University, 2007 - 192 p. : ill. ; 21 cm.
Thesis (Ph.D.) - Oklahoma State University, 2007
Bibliography : p. 146-159
Oklahoma State University--Dissertations
Dissertations, Academic--United States
Hotel management--Thailand
