Measuring quality : performance measurement in libraries /
Poll, Roswitha
Measuring quality : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst - 2nd rev. ed. - Muchen : K. G. Saur, 2007 - 269 p. : ill. ; 22 cm. - IFLA publications ; 127 . - IFLA publications ; 127 .
Selective bibliography: p. 263-267
9783598220333 Hadiah 9783598220333 RM387.04
Academic libraries--Evaluation
Public libraries--Evaluation
Measuring quality : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst - 2nd rev. ed. - Muchen : K. G. Saur, 2007 - 269 p. : ill. ; 22 cm. - IFLA publications ; 127 . - IFLA publications ; 127 .
Selective bibliography: p. 263-267
9783598220333 Hadiah 9783598220333 RM387.04
Academic libraries--Evaluation
Public libraries--Evaluation