Customer loyalty : how to earn it, how to keep it /
Griffin, Jill
Customer loyalty : how to earn it, how to keep it / Jill Griffin - New and rev. ed. - San Francisco : Jossey-Bass, 2002 - xvi, 252 p. : ill. ; 24 cm.
0787963887 RM71.80
Customer loyalty
Customer services
Customer relations
Customer loyalty : how to earn it, how to keep it / Jill Griffin - New and rev. ed. - San Francisco : Jossey-Bass, 2002 - xvi, 252 p. : ill. ; 24 cm.
0787963887 RM71.80
Customer loyalty
Customer services
Customer relations
