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How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent /

Anderson, Dave, 1961-

How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent / Dave Anderson - Hoboken, N.J. : Wiley, 2007 - xxvi, 159 p. ; 23 cm.

ISBN: 0470045477 RM71.80 9780470045473

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Selling

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How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent /

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