The quality revolution : best practice from the world's leading companies /
Smith, Steve
The quality revolution : best practice from the world's leading companies / Steve Smith - Kuala Lumpur : S. Abdul Majeed, 1995 - 388 p. : ill. ; 24 cm.
Includes bibliographical references (p. [374]-375) and index
1852511133 Hadiah
Total quality management
Quality control
Consumer satisfacton
The quality revolution : best practice from the world's leading companies / Steve Smith - Kuala Lumpur : S. Abdul Majeed, 1995 - 388 p. : ill. ; 24 cm.
Includes bibliographical references (p. [374]-375) and index
1852511133 Hadiah
Total quality management
Quality control
Consumer satisfacton