Training library staff and volunteers to provide extraordinary customer services /
Todaro, Julie Beth
Training library staff and volunteers to provide extraordinary customer services / Julie Todaro and Mark L. Smith - London : Facet Publishing, 2006 - viii, 160 p. ; 28 cm.
1856045994 RM272.45
Library employees--In service training
Public services (Libraries)
Customer services
Training library staff and volunteers to provide extraordinary customer services / Julie Todaro and Mark L. Smith - London : Facet Publishing, 2006 - viii, 160 p. ; 28 cm.
1856045994 RM272.45
Library employees--In service training
Public services (Libraries)
Customer services