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Success at the Enquiry Desk : successful enquiry answering-everytime /

Owen, Tim Buckley

Success at the Enquiry Desk : successful enquiry answering-everytime / Tim Buckley Owen - 5th ed. - London : Facet Publishing, 2006 - xx, 134 p. ; 24 cm.

ISBN: 1856046001 RM170.15 9781856046008 RM172.21

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Reference services (Libraries)--United Kingdom

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Success at the Enquiry Desk : successful enquiry answering-everytime /

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