Unlocking the power of your QMS : keys to performance improvement /
West, Jack, 1944-
Unlocking the power of your QMS : keys to performance improvement / John E. (Jack) West, Charles A. Cianfrani. - Milwaukee, Wisc. : ASQ Quality Press, 2004. - xii, 177 p. : ill. ; 23 cm.
Includes bibliographical references (p. 165-167) and index.
0873895924 (pbk.) RM127.44 9780873895927 (pbk.)
Total quality management--Evaluation.
Industrial management--Evaluation.
Industrial productivity--Evaluation.
Organizational effectiveness--Evaluation.
ISO 9000 Series Standards--Evaluation.
Unlocking the power of your QMS : keys to performance improvement / John E. (Jack) West, Charles A. Cianfrani. - Milwaukee, Wisc. : ASQ Quality Press, 2004. - xii, 177 p. : ill. ; 23 cm.
Includes bibliographical references (p. 165-167) and index.
0873895924 (pbk.) RM127.44 9780873895927 (pbk.)
Total quality management--Evaluation.
Industrial management--Evaluation.
Industrial productivity--Evaluation.
Organizational effectiveness--Evaluation.
ISO 9000 Series Standards--Evaluation.