Operations and process management : principles and practice for strategic impact /

Operations and process management : principles and practice for strategic impact / Nigel Slack ... [et al.] - Harlow, England : Prentice Hall/Financial Times, 2006 - xxiii, 531 p. : col. ill. ; 28 cm. + 1CD-ROM (4 3/4 in.)

Book is accompanied by 1 computer laser optical disc, entitled,' Operations and process management : priciples and practice for strategic impact' bearing the same call number and available at Bahagian Koleksi Media

Includes bibliographical references and index

0273684264 (hbk. RM304.47


Manufacturing processes
Process control

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