Billing and collections : best practices /

Bragg, Steven M.

Billing and collections : best practices / Steven M. Bragg - Hoboken, N.J. : John Wiley & Sons, 2005 - x, 243 p. ; 24 cm. - Wiley best practices .

Includes index

Success or failure with best practices -- Credit policies, procedures, and systems -- Credit granting techniques -- Invoice creation -- Invoice delivery -- Cash collection and application -- Managing the collection department -- Collection systems -- Collection techniques -- Deduction management -- Outsourcing collections -- Billing and collections measurements

0471702242 (alk. paper) RM200.80


Collecting of accounts

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