Normal view MARC view ISBD view

Understanding and managing customers /

Understanding and managing customers / edited by Isobel Doole, Peter Lancaster, Robin Lowe - Upper Saddle River, NJ : Financial Times Prentice Hall, 2004 - 340 p. ; 24 cm.

Includes bibliographical references and index

ISBN: 0273685627 (alk. paper) RM196.94

Subjects--Topical Terms:
Customer services

Place hold
Print
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Understanding and managing customers /

Contact Us

Copyright ©The National University of Malaysia Library