Relationship selling and sales management /

Johnston, Mark W.

Relationship selling and sales management / by Mark W. Johnston, Greg W. Marshall - Boston : McGraw-Hill/Irwin, 2005. - xxiv, 451 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.) - McGraw-Hill/Irwin series in marketing .

Book is accompanie by one CD, entitled' Relationship selling and sales management, Act! express, bearing the same call number and available at Bahagian Koleksi Media

Includes bibliographical references and index


System requirements for accompanying CD-ROM: Microsoft Windows 98/Me/NT4/2000/XP, 133 MHz processor or higher, 64MB of memory or higher, VGA or higher monitor resolution, 50MB of free hard disk space, CD-ROM drive

007289296X (alk. paper) RM452.25 0072834684 (CD-ROM)


Selling
Relationship marketing
Customer relations

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