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Dealing with difficult people /

Lilley, Roy

Dealing with difficult people / Roy Lilley - London : Kogan Page, 2002 - viii,150 p. : ill. ; 22 cm.

References : p. [151-152]

ISBN: 0749436913 RM62.16

Subjects--Topical Terms:
Interpersonal relations
Interpersonal communication

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