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Service quality and its influences in the internet context /

Sio, Hong Tih

Service quality and its influences in the internet context / Sio Hong Tih - Glasgow, United Kingdom : University of Strathclyde, 2004 - 2v. : ill. ; 30 cm.

Thesis (Ph.D.) - University of Strathclyde, 2004

References : p. 393-425

Subjects--Corporate Names:
University of Strathclyde--Dissertations

Subjects--Topical Terms:
Internet marketing
Service industries--Marketing
Consumer services
Dissertations, Academic--Scotland

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Service quality and its influences in the internet context /

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