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A match between customer-focused manufacturing strategy and performance measurement system and company performance /

Rozita Amiruddin

A match between customer-focused manufacturing strategy and performance measurement system and company performance / by Rozita Amiruddin - Pulau Pinang : Universiti Sains Malaysia, 2004 - xiii , 281 p. : ill. ; 30 cm.

Thesis (Ph.D.) - Universiti Sains Malaysia, 2004

ISBN: Hadiah

Subjects--Corporate Names:
Universiti Sains Malaysia--Dissertations

Subjects--Topical Terms:
Dissertations, Academic--Malaysia
Consumer Satisfactiion
Customer loyality
Customer relations

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A match between customer-focused manufacturing strategy and performance measurement system and company performance /

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