Successful large account management : how to hold on to your most important customers and turn them into long-term assets /

Miller, Robert E.

Successful large account management : how to hold on to your most important customers and turn them into long-term assets / Robert E. Miller & Stephen E. Heiman with Tad Tuleja - 2nd ed. - London : Kogan Page , 2004 - viii, 204 p. : ill. ; 24 cm.

0749441321 RM156.18


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