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Business process benchmarking : finding and implementing best practices /

Camp, Robert C., 1935-

Business process benchmarking : finding and implementing best practices / Robert C. Camp. - Milwaukee, Wis. : ASQC Quality Press, 1995. - xxi, 464 p. : ill. ; 24 cm.

Includes bibliographical references (p. 407-422) and index

ISBN: 0873892968 (acid-free, recycled paper) RM176.88 9780873892964 Hadiah

Subjects--Topical Terms:
Benchmarking (Management)

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