Services management : the new paradigm in hospitality /
Kandampully, Jay
Services management : the new paradigm in hospitality / Jay Kandampully - Frenchs Forest, NSW : Hospitality Press, 2002 - xii, 380 p. : ill. ; 25 cm.
Includes references and index
1862505098 RM124.54
Hospitality industry--Management
Tourism--Management
Leisure industry--Management
Services management : the new paradigm in hospitality / Jay Kandampully - Frenchs Forest, NSW : Hospitality Press, 2002 - xii, 380 p. : ill. ; 25 cm.
Includes references and index
1862505098 RM124.54
Hospitality industry--Management
Tourism--Management
Leisure industry--Management