Ongoing crisis communication : planning, managing, and responding /

Coombs, W. Timothy

Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs - Thousand Oaks : Sage Publications, 1999 - xi, 177 p. ; 24 cm. - Sage series in public relations ; v. 2 .

Includes bibliographical references (p. 159-171) and index

Need for more crisis management information -- Outline for an ongoing approach to crisis management -- Signal detection -- Crisis prevention -- Crisis preparation -- Crisis recognition -- Crisis containment and recovery -- Post-crisis concerns

0761913203 (pbk.) RM216.88


Crisis management
Communication in management

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