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The one minute apology : a powerful way to make things better /

Blanchard, Kenneth H.

The one minute apology : a powerful way to make things better / Ken Blanchard and Margret McBride - New York : HaperCollins, 2002 - xi, 114. ; 22 cm.

ISBN: 0688169813 RM53.90 817223516X

Subjects--Topical Terms:
Apologizing
Leadership

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The one minute apology : a powerful way to make things better /

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