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Implementing digital reference services : setting standards and making it real /

Implementing digital reference services : setting standards and making it real / edited by R. David Lankes, Charles R. McClure and Abbey S. Kasowitz - London : Facet, 2003 - xv, 232 p. ; 28 cm.

ISBN: 1856044629 (pbk.) RM291.60

Subjects--Topical Terms:
Electronic reference services (Libraries)--Congresses

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Implementing digital reference services : setting standards and making it real /

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