Conducting the reference interview : a how-to-do-it manual for librarians /
Ross, Catherine Sheldrick
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney - London : Neal-Schuman Publishers, 2002 - xiii, 241 p. ; 28 cm. - How-to-do-it manuals for librarians ; no. 117 . - How-to-do-it manuals for libraries ; no. 117 .
Includes bibliographical references and index
1856044688 RM 243.00
Reference services (Libraries)
Interviewing
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney - London : Neal-Schuman Publishers, 2002 - xiii, 241 p. ; 28 cm. - How-to-do-it manuals for librarians ; no. 117 . - How-to-do-it manuals for libraries ; no. 117 .
Includes bibliographical references and index
1856044688 RM 243.00
Reference services (Libraries)
Interviewing