The process communications

The process communications [videorecording] : - Cypress, CA : Medcom Trainex, 1984 - 1 videocassette (VHS) (25 min.) : sd., col. ; 1/2 in. - Nursing communications series [videorecording] .

Primary consultant: Phyllis S. Brenner ; contributing consultant: Suzanne G. Wilson

This program explores the goals and the components of effective communication. It describes six-step communication process and discusses impediments to communication. It also demonstrates techniques for speaking and listening effectively

RM874.78


Communications
Nursing, Practical

WY87

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