Encouraging the heart : a leader's guide to rewarding and recognizing others /
Kouzes, James M., 1945-
Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes Barry Z. Posner authors of leadership challenge - San Francisco : Jossey-Bass, 2003 - xx, 203 p. ; 21 cm. - The Jossey-Bass business & management series .
Includes bibliographical references (p. 177-186) and index
The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice
0787964638 (alk. paper) RM72.16
Leadership
Executive ability
Interpersonal relations
Incentives in industry
Performance awards
Employee motivation
Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes Barry Z. Posner authors of leadership challenge - San Francisco : Jossey-Bass, 2003 - xx, 203 p. ; 21 cm. - The Jossey-Bass business & management series .
Includes bibliographical references (p. 177-186) and index
The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice
0787964638 (alk. paper) RM72.16
Leadership
Executive ability
Interpersonal relations
Incentives in industry
Performance awards
Employee motivation