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Quality service : how America`s top companies are competing in the customer service revolution...and how you can too /

Denton, D. Keith

Quality service : how America's top companies are competing in the customer service revolution...and how you can too / D. Keith Denton - Kuala Lumpur : Syrnergy Books International, 1994 - 158 p . : ill. ; 22 cm.

ISBN: 9838992402 RM22.40

Subjects--Topical Terms:
Customer services--Quality control
Customer services--United States

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Quality service : how America`s top companies are competing in the customer service revolution...and how you can too /

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