Total quality : management, organization, and strategy /
Evans, James R. 1950-
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 3rd ed. - Mason, Ohio : Thomson/South-Western, 2003. - vii, 399 p. : ill. ; 24 cm.
Dean's name appears first on the earlier edition.
Includes bibliographical references : (p. 379-384) and index.
0324178719 (pbk.) RM228.94
Total quality management.
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 3rd ed. - Mason, Ohio : Thomson/South-Western, 2003. - vii, 399 p. : ill. ; 24 cm.
Dean's name appears first on the earlier edition.
Includes bibliographical references : (p. 379-384) and index.
0324178719 (pbk.) RM228.94
Total quality management.