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Understanding, managing, and implementing quality : frameworks, techniques & cases /

Antony, Jiju

Understanding, managing, and implementing quality : frameworks, techniques & cases / Jiju Antony & David Preece - London : Routledge, 2001 - xxii,232 p. ; 23 cm.

Includes bibliographical references and index

ISBN: 0415222710 (hc.) RM406.19

LCCN: 2001-044195

Subjects--Topical Terms:
Total quality management
Management

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Understanding, managing, and implementing quality : frameworks, techniques & cases /

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