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Success at the enquiry desk : successful enquiry answering-every time /

Owen, Tim, 1948-

Success at the enquiry desk : successful enquiry answering-every time / Tim Owen - 3rd ed. - London : Library Association Publishing, 2000 - xv, 87 p. ; 22 cm. - The successful LIS professional .

Includes index

Bibliography : p. 71-79

ISBN: 1856044041 RM76.21

Subjects--Topical Terms:
Reference services (Libraries)--United Kingdom

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Success at the enquiry desk : successful enquiry answering-every time /

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