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301 great customer service ideas : from America`s most innovative small companies /

301 great customer service ideas : from America's most innovative small companies / Three hundred and one great customer service ideas : from America's most innovative small companies introduction by Harvey Mackay ; edited by Nancy Artz - Boston, Mass. : Goldhirsh Group, 1997 - 351 p. ; 18 cm.

ISBN: 1880394332 RM47.00

Subjects--Topical Terms:
Customer services
Customer relations

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301 great customer service ideas : from America`s most innovative small companies /

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