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Up your service! : strategies and action steps to delight your customers now! /

Kaufman, Ron

Up your service! : strategies and action steps to delight your customers now! / Ron Kaufman - Singapore : Ron Kaufman Pte Ltd. , 2000 - xxii, 297 p. : ill. ; 24 cm.

ISBN: 981042132X

Subjects--Topical Terms:
Customer services
Marketing and sales
Management

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Up your service! : strategies and action steps to delight your customers now! /

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