e-Service : speed, technology, and price built around service /

Tschohl, John.

e-Service : speed, technology, and price built around service / Speed, technology, and price built around service John Tschohl. - Petaling Jaya : Advantage Quest Publications, 2001 - xii, 199 p. ; 24 cm.

9832349028 RM39.90

00-052922


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