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e-Service : speed, technology, and price built around service /

Tschohl, John.

e-Service : speed, technology, and price built around service / Speed, technology, and price built around service John Tschohl. - Petaling Jaya : Advantage Quest Publications, 2001 - xii, 199 p. ; 24 cm.

ISBN: 9832349028 RM39.90

LCCN: 00-052922

Subjects--Topical Terms:
Electronic commerce.
Customer services.

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e-Service : speed, technology, and price built around service /

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