Romancing the customer : maximizing brand value through powerful relationships /

Temporal, Paul.

Romancing the customer : maximizing brand value through powerful relationships / Paul Temporal and Martin Trott. - Singapore : John Wiley & Sons (Asia), 2001. - xii, 211 p. : ill. ; 23 cm.

Includes index.

0471846155 RM124.80

2001-020262


Relationship marketing.
Brand name products--Marketing.

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