The mystery patient`s guide to gaining and retaining patients /

Boswell, Suzanne 1947-

The mystery patient's guide to gaining and retaining patients / Suzanne Boswell - Tulsa, Okla. : PennWell Pub. Co., 1997 - xxix , 521 p. : ill. ; 24 cm.

Inludes index.

0878146547 RM200.87


Dentist - patient Relations.
Marketing of Health Services--methods.
Dental care.

WU61

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