Grolier Business Library /
Grolier Business Library /
by Roy Hedges ... [et al.]
- Wanchai, Hong Kong : Grolier International ; 1999
- 20 v. : ill. ; 25 cm.
Deluxe edition
Collecting a debt / Conducting effective negotiations / Conducting staff appraisals / Dealing with your bank / Delivering customer service / How to communicate at work / How to employ and manage staff / How to manage a sales team / How to understand finance at work / Managing budget and cash flows / Managing credit / Managing projects / Managing through people / Managing yourself / Managing your personal finances / Mastering Business English / Mastering public speaking - Anne Nicholls - Organising effective training / Preparing a business plan / Writing business letters / Roy Hedges - Patrick Forsyth - Nigel Hunt - Brian Cain - Shelia Payne - Ann Dobson - Wendy Wyatt - John Humphries - Peter Marshall - Peter Taylor - Roy Hedges - James Chalmers - John Humphries - Julie-Ann Amos - John Claxton - Michael Bennie - James Chalmers - Matthew Record - Ann Dobson v.1. v.2. v.3. v.4. v.5. v.6. v.7. v.8. v.9. v.10. v.11. v.12. v.13. v.14. v.15. v.16. v.17. v.18. v.19. v.20.
0717297454 RM2.080.00
Management
Industrial management
Business
Deluxe edition
Collecting a debt / Conducting effective negotiations / Conducting staff appraisals / Dealing with your bank / Delivering customer service / How to communicate at work / How to employ and manage staff / How to manage a sales team / How to understand finance at work / Managing budget and cash flows / Managing credit / Managing projects / Managing through people / Managing yourself / Managing your personal finances / Mastering Business English / Mastering public speaking - Anne Nicholls - Organising effective training / Preparing a business plan / Writing business letters / Roy Hedges - Patrick Forsyth - Nigel Hunt - Brian Cain - Shelia Payne - Ann Dobson - Wendy Wyatt - John Humphries - Peter Marshall - Peter Taylor - Roy Hedges - James Chalmers - John Humphries - Julie-Ann Amos - John Claxton - Michael Bennie - James Chalmers - Matthew Record - Ann Dobson v.1. v.2. v.3. v.4. v.5. v.6. v.7. v.8. v.9. v.10. v.11. v.12. v.13. v.14. v.15. v.16. v.17. v.18. v.19. v.20.
0717297454 RM2.080.00
Management
Industrial management
Business