Quality is everybody's business /
Townsend, Patrick L.
Quality is everybody's business / Patrick L. Townsend, Joan E. Gebhardt. - Boca Raton, Fla. : St. Lucie Press, 2000. - 379 p. : ill. ; 24 cm.
Includes bibliographical references (p. [377]-379).
1574442848 RM160.60
99-059249
Total quality management.
Quality assurance--Management.
Quality is everybody's business / Patrick L. Townsend, Joan E. Gebhardt. - Boca Raton, Fla. : St. Lucie Press, 2000. - 379 p. : ill. ; 24 cm.
Includes bibliographical references (p. [377]-379).
1574442848 RM160.60
99-059249
Total quality management.
Quality assurance--Management.