Public service management : achieving quality performance in the 21st century /

Public service management : achieving quality performance in the 21st century / Achieving quality performance in the 21st century edited : Mazlan Ahmad - Kuala Lumpur : INTAN, 1998 - xxx, 583 p. : ill. ; 22 cm.

9679933571 RM54.00


Public administration
Civil service reform
Civil service--Forecasting
Civil service--Employees--Effect of technological innovations on
Civil service--Officials and employees--Rating of

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