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Total quality : key terms and concepts /

Duncan, William L.

Total quality : key terms and concepts / William L. Duncan ; Luftig & Warren International. - New York : AMACOM, 1995. - iv, 187 p. : ill. ; 26 cm.

ISBN: 081447876X

LCCN: 95-033989

Subjects--Topical Terms:
Total quality management--Dictionaries.

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Total quality : key terms and concepts /

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