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Customers.com : how to create a profitable business strategy for the Internet and beyond /

Seybold, Patricia B.

Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak - New York : Times Business, 1998 - xx, 360 p. : ill. ; 25 cm.

Includes index

ISBN: 0712680713 RM118.48

LCCN: 98-023469

Subjects--Topical Terms:
Customer services--Communication systems
Internet marketing
World Wide Web
Internet

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Customers.com : how to create a profitable business strategy for the Internet and beyond /

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