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At your service : calamities, catastrophes and other curiosities of customer service /

Becker, Hal B.

At your service : calamities, catastrophes and other curiosities of customer service / Hal Becker. - New York : John Wiley & Sons, 1998. - xxi, 258 p. : ill. ; 23 cm.

Includes index.

ISBN: 0471255424 RM72.16

LCCN: 98-016190

Subjects--Topical Terms:
Customer services.
Customer relations.

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At your service : calamities, catastrophes and other curiosities of customer service /

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