Contextual design : defining customer-centered systems /
Beyer, Hugh.
Contextual design : defining customer-centered systems / Hugh Beyer, Karen Holtzblatt. - San Francisco, Calif. : Morgan Kaufmann, 1998. - xxiii, 472 p. : ill. ; 24 cm.
Includes bibliographical references (p. [449]-457) and index.
1558604111 RM18.070
97-035927
System design.
System analysis.
Contextual design : defining customer-centered systems / Hugh Beyer, Karen Holtzblatt. - San Francisco, Calif. : Morgan Kaufmann, 1998. - xxiii, 472 p. : ill. ; 24 cm.
Includes bibliographical references (p. [449]-457) and index.
1558604111 RM18.070
97-035927
System design.
System analysis.