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Tales of knock your socks off service : inspiring stories of outstanding customer service /

Anderson, Kristin

Tales of knock your socks off service : inspiring stories of outstanding customer service / by Kristin Anderson and Ron Zemke - New York : AMACOM, 1998 - 193 p. : ill. ; 23 cm.

ISBN: 0814479715 RM74.97

LCCN: 97-029375

Subjects--Topical Terms:
Customer services--Case studies--United States
Consumer satisfaction--Case studies--United States

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Tales of knock your socks off service : inspiring stories of outstanding customer service /

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