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Panduan meningkatkan kualiti layanan urusan melalui telefon /

Panduan meningkatkan kualiti layanan urusan melalui telefon / Unit Pemodenan Tadbiran Malaysia. - Kuala Lumpur : Unit Permodenan Tadbiran Malaysia, 1990. - vii, 22 p. : ill. ; 30 cm.

Subjects--Topical Terms:
Telephone in business--Malaysia.

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Panduan meningkatkan kualiti layanan urusan melalui telefon /

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