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Research methods in service industry management /

Johns, Nick

Research methods in service industry management / Nick Johns and Darren Lee-Ross - London : Cassell, 1998 - aix, 196 p. : ill. ; 25 cm.

Includes bibliographical references (p. 188-191) and index

ISBN: 0304335126 RM298.10

LCCN: 99-183799

Subjects--Topical Terms:
Service industries--Management--Research--Methodology

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