Continual improvement in government : tools & methods /
Koehler, Jerry W.
Continual improvement in government : tools & methods / Jerry W. Koehler, Joseph M. Pankowski. - Delray Beach, Fla. : St. Lucie Press, 1996. - ix, 150 p. : ill. ; 26 cm.
Includes bibliographical references (p. 139-142) and index.
1574440179 RM160.60
97-207516
Total quality management in government.
Benchmarking (Management)
Continual improvement in government : tools & methods / Jerry W. Koehler, Joseph M. Pankowski. - Delray Beach, Fla. : St. Lucie Press, 1996. - ix, 150 p. : ill. ; 26 cm.
Includes bibliographical references (p. 139-142) and index.
1574440179 RM160.60
97-207516
Total quality management in government.
Benchmarking (Management)