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Keeping clients satisfied : make your service business more successful and profitable /

Bly, Robert W.

Keeping clients satisfied : make your service business more successful and profitable / Robert W. Bly - Englewood Cliff, NJ : Prentice Hall, 1993 - iii, 275 p. ; 24 cm.

Index : p. 265-275

ISBN: 0135141834 Hadiah

Subjects--Topical Terms:
Customer service--United States
Service industries--United States

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Keeping clients satisfied : make your service business more successful and profitable /

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