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Cases in total quality management /

Oakland, John S.

Cases in total quality management / John S. Oakland and Leslie J. Porter - Oxford : Butterworth-Heinemann, 1994 - xxii, 271 p. : ill. ; 25 cm.

Includes bibliographical references and index

ISBN: 0750615656 RM44.95

Subjects--Topical Terms:
Total quality management--Case studies

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