Insuring quality : how to improve quality, compliance, customer service, and ethics in the insurance industry /
Abromovitz, Hedy Gruenebaum.
Insuring quality : how to improve quality, compliance, customer service, and ethics in the insurance industry / Hedy Abromovitz, Les Abromovitz. - Boca Raton, Fla. : St. Lucie Press, 1998. - ix, 217 p. ; 24 cm.
Includes index.
1574441507 RM133.13
Insurance companies--Management.
Insurance--Marketing.
Quality assurance.
Insuring quality : how to improve quality, compliance, customer service, and ethics in the insurance industry / Hedy Abromovitz, Les Abromovitz. - Boca Raton, Fla. : St. Lucie Press, 1998. - ix, 217 p. ; 24 cm.
Includes index.
1574441507 RM133.13
Insurance companies--Management.
Insurance--Marketing.
Quality assurance.